Get started

Click on your device button to get started or watch the video’s below for Oculus & GearVR.

Optional Kiosk Mode

Click on your device button to download the optional Kiosk Mode zip
and find instructions here.This feature allows you to automatically
start Look & Play when powering on and stops the users from exiting the app.

1. Installing Look & Play on the Oculus GO

To install Look & Play on the Oculus GO you need to activate the redeem key provided in the email.

  • Install the Oculus app on your smartphone and connect your Oculus GO with the app.
  • In the Oculus app, go to settings and scroll down to find an option to redeem a code.
  • Fill in the redeem key found in the mail and click send.
  • Put on your Oculus GO and go to the Library.
  • Under the tab Not Installed you can now find Look & Play.
  • Install Look & Play.
  • When the installation is completed, open the application and fill in the Look & Play license key you received per mail.

2. Installing Look & Play on the PICO

To download applications from the Pico store you need a Pico VR account.

  • If not already registered, register an account at https://us-passport.picovr.com/register/telreg
  • Put on your Pico headset and log in to your account.
  • Go to the Store, select Experiences and navigate through the pages for Look & Play.
  • Download the application.
  • When the installation is completed, open the application and fill in the Look & Play license key you received per mail.

3. Installing Look & Play on the Oculus Quest

To install Look & Play on the Oculus Quest the application has to be sideloaded.

On Windows:

  • Enable developer mode on your Oculus Quest.
    • Open the Oculus app on your smartphone.
    • Connect the Oculus Quest to the Oculus app.
    • Select the Oculus Quest and tap more settings.
    • Tap the developer mode on.
  • Connect the Oculus Quest to your computer with a USB cable.
  • Download and unpack this archive on your computer.
  • Click the Install look and play for Quest file to install the application.
  • Put on the headset and navigate to the Library. Look & Play is under the tab Unknown sources.
  • Open the application and fill in the Look & Play license key you received per mail.

On Mac:

  • Enable developer mode on your Oculus Quest.
    • Open the Oculus app on your smartphone.
    • Connect the Oculus Quest to the Oculus app.
    • Select the Oculus Quest and tap more settings.
    • Tap the developer mode on.
  • Connect the Oculus Quest to your computer with a USB cable.
  • Download and unpack this archive on your computer.
  • Download SideQuest on your computer (https://sidequestvr.com/#/).
  • In SideQuest drag the APK from the archive over the window to install it to the Oculus Quest.
  • Put on the headset and navigate to the Library. Look & Play is under the tab Unknown sources.
  • Open the application and fill in the Look & Play license key you received per mail.

4. Installing Look & Play on Android

Look & Play for Android devices can be found in the Google Play store. Open the Play Store app, search for Look & Play and install the application.

Once installed, open Look & Play and fill in the license key you received in the mail.

5. Preparing and loading your content

To display content in Look & Play you have to create a folder on the headset of choice. Create a folder in the root of your device with the name VREvent. To get to the root, plug the device in your computer and open the Internal Shared Storage folder (same process as placing items on an USB).

Look & Play supports all mp4 video types. Every content placed inside the VREvent folder will be displayed in Look & Play with the name of the file. A video named ExampleVideo.mp4 will be shown in the app as ExampleVideo.

To display a stereoscopic video rename the video with a suffix.

  • _TB for top bottom stereo videos (e.g. ExampleVideo_TB.mp4)
  • _LR for left right stereo videos (e.g. ExampleVideo_LR.mp4)

To display an equiangular video (Youtube VR format) rename the video with the following suffixes:

  • _EAC for monoscopic equiangular
  • _EAC_TB for stereoscopic equiangular in top bottom stereo
  • _EAC_LR for stereoscopic equiangular in left right stereo

Look & Play also supports 360 photo viewing in mono- and stereoscopic views in PNG and JPG formats.

To display a stereoscopic 360 photo rename the image file with the same suffixes as for videos.

  • _TB for top bottom stereo images
  • _LR for left right stereo images

It is possible to create subfolders within Look & Play. Any folder in the VREvent folder will be visible inside the application and can be opened to find more content. Per folder you can place up to 20 items; videos, images and subfolders, total.

6. How to use Look & Play

Start a video or image by looking at the content.

Look at a folder icon to open the folder.

Press the back button on the controller to return a folder or return to the menu from a video or image.

To open the settings panel:

  • Oculus Quest: Press and hold the side button for one second
  • Oculus Go: Press and hold the touchpad for one second
  • Pico: Press and hold the touchpad for one second or the confirm button on the side of the headset itself
  • Android: double tap the screen

7. Video Playback options

Open the settings panel to reveal the playback options for videos.

  • Enable looping to restart a video once it has finished playing. It will play indefinitely until the back button is pressed.
  • Enable headset mounting to restart the video from the start when the headset is taken off.
  • Enable autoplay on single video to immediately start a video when Look & Play starts. This option is only available when there is one video and nothing else in the VREvent folder.

8. How to add branding

In Look & Play you can add a custom 360 photo as background in the folder menus. Each folder can have a different unique background. Simply add an image file (PNG, JPG) to the desired folder in the VREvent folder and name it background.

You can also add a logo that’s displayed above all the video’s in the menus. Place an image named Logo in the desired folder in the VREvent folder.

Every video and folder icon in Look & Play can have a custom image attached to it. Place an image with the same name as the video or folder to replace that default icon with your icon (e.g. ExampleVideo.mp4 and ExampleVideo.png).

9. Recommended specifications

Recommended resolution for videos and images is 3840 x 1920 or any 16:9 aspect.

10. How to Kiosk Mode with Look & Play

11. How to Kiosk Mode with your own VR app

12. Most frequent support questions

How to open the settings menu?

To open the settings panel:

  • Oculus Quest: Press and hold the side button for one second
  • Oculus Go: Press and hold the touchpad for one second
  • Pico: Press and hold the touchpad for one second or the confirm button on the side of the headset itself
  • Android: double tap the screen

Where do I have to place the content?

To display content in Look & Play you have to create a folder on the headset of choice. Create a folder in the root of your device with the name VREvent. To get to the root, plug the device in your computer and open the Internal Shared Storage folder (same process as placing items on an USB).

I want to fill in a new license activation code, how do I do that?

Open the settings panel in Look & Play and press the red Reactivate License button. This will bring you back to the license activation screen and removes the currently activated license. Note that the device remains registered to the activated license so the reactivated code can not be used for a different device.

I have loaded in my videos and other content but only a part of it shows, what’s happening?

Look & Play allows you to place up to 20 pieces of content total in each folder. This is to avoid a cluttered screen around the user. Make a subfolder inside your VREvent content folder to place more content.

Haven't found what you're looking for?

FAQ

Supported Platforms

Which platforms are supported?

Look & Play is compatible with the following VR devices:

  • Meta Quest 2, 3 and 3S
  • Pico G2 4K, G3, Neo 3 and 4 Series (4 Ultra support coming soon)

Where can I download the Look&Play app?

You can find Look & Play in the app stores for both Meta Quest and Pico devices.
Alternatively, head to the downloads page on the dashboard to get the .apk files for manual installation.

Which VR headset do you recommend for Look & Play?

Currently, we recommend using the PICO G3 headset. This headset provides the best image quality and highest comfort. It can also be used without the controller which makes handling and operating much easier.

Content

What are the recommended specifications for the icons?

Codec: PNG

Resolution: 512×512

We strongly recommend to use square Icons.

Do you support stereoscopic 360 video?

Yes, we support stereoscopic TB and LR, as well as monoscopic files.

How many pieces of content can I load onto my device?

Using the dashboard, you can upload 10 pieces of content. When using manual preloading, you can load as much content as will fit in the device storage.

What are the recommended specifications for my logo?

Recommended logo specifications:

Codec: PNG

Resolution: 512 x 512 1:1

We recommend using a logo with a transparent background.

Does Look & Play support equi-angular 360 video?

Yes, Look & Play supports files in the equi-angular 360 format.

Does Look & Play support YouTube videos?

Yes, Look & Play supports Youtube videos in the equi-angular 360 format.

Can I view 180-degree content with Look & Play?

Yes, Look & Play supports 180-degree monoscopic and stereoscopic videos and photos.

Is it possible to play 2D videos with Look & Play?

Yes, it is possible to play 2D videos with Look & Play. Make sure to select ‘regular’ media in the Content manager.

Do you support spatial audio?

Yes, we support spatial audio in the form of Two Big Ears (.tbe) files at 44.1 kHz.

Please note that performance may vary depending on the device. We recommend testing your content thoroughly on each device beforehand to avoid any complications.

What kind of audio is supported?

We support standard stereo as well as spatial audio in the form of Two Big Ears (.tbe) at 44.1 kHz. You can also use the Windows client to playback video files with embedded surround sound.

Audio: Stereo aac audio or .tbe (two big ears) at 44.1 kHz

Please note that performance may vary depending on the device. We recommend testing your content thoroughly on each device beforehand to avoid any complications.

Do I need a background image or logo to use Look & Play?

No and no, you can use our standard ‘universe’ background or choose a color. A logo will only appear if you upload one.

Can I use my own custom branding in Look & Play?

Yes, you have the option to show a custom waiting environment to the customer. You can achieve this by picking a custom background image or color, and an optional logo in the Content Manager. These branding items will be visible when no content is being played on the devices.

How do I upload content to my account?

To upload content, first, go to the Content Manager section of your Dashboard. From there click the upload file button and select your file to start uploading. After uploading please select the right projection method of your video with the dropdown below the filename and optionally add a custom icon. After pressing publish the file(s) will be downloaded to your devices when starting the Look & Play application.

What are the recommended specifications for my background image?

Recommended 360 image:

Codec: PNG

Resolution: 3840 x 3840

What are the recommended specifications for my 360 videos?

Recommended video specifications:

Codec: H265 or H264

Resolution: 3840×3840

FPS: 60

Bitrate: 50 mb/s

Audio: Stereo aac audio or .tbe (two big ears) at 44.1 kHz

Please note that performance may vary depending on the device. We recommend testing your content thoroughly on your device beforehand to avoid any complications.

What is the maximum file size I can push to devices from the Content Manager?

The maximum file size that can be pushed via the Dashboard is 5GB. However, if you have larger files you can load them onto the devices manually using this guide.

How many pieces of content can I upload?

You can upload up to 10 pieces of content via the Content Manager in your Look & Play Dashboard. If you require more files, please contact support@lookandplay.io.

What video projection setting must I choose after uploading my video?

Depending on your file, please adjust your video projection according to the options below.

  • 360/180-degree equirectangular
    • Monoscopic
    • Stereoscopic – over/under
    • Stereoscopic – side by side
  • 360-degree equi-angular (Youtube)
    • Monoscopic
    • Stereoscopic
  • 2D
    • Regular media

What type of content does Look & Play support?

Look & Play supports:

  • 360/180-degree equirectangular
    • Monoscopic
    • Stereoscopic – over/under
    • Stereoscopic – side by side
  • 360-degree equi-angular (Youtube)
    • Monoscopic
    • Stereoscopic
  • 2D
    • Regular media
  • Spatial audio (.tbe)
  • Subtitles (.srt)
  • 360/180-degree photo

Recommended video specifications:

Codec: H265 or H264

Resolution: 3840×3840

FPS: 60

Bitrate: 50 mb/s

Audio: Stereo aac audio or .tbe (two big ears) at 44.1 kHz

Please note that performance may vary depending on the device. We recommend testing your content thoroughly on your device beforehand to avoid any complications.

Recommended image specifications:

Codec: JPG, PNG

Resolution: 3840×3840

Does Look & Play support 4K resolution?

Yes, Look & Play supports 360-degree equirectangular and 360-degree equi-angular (Youtube) video projections in 4K. We recommend using a 3840×3840 resolution but some headsets may support a higher resolution. We must highlight this is a recommendation based on multiple devices and past experiences to ensure that you get an uncompromised viewing experience. However, we do advise you to test your devices thoroughly beforehand to avoid any unforeseen complications.

How do I remove content from the devices?

To remove your files from your devices, first, go to the Content Manager section of your Dashboard. Here you will have an overview of all the files you have uploaded, at the bottom of each file you can click the checkbox to publish or unpublish your file. Deselect the checkbox to remove the file from your devices.

If you want the files to be removed from Look & Play permanently you can click the trash icon in the Content Manager.

Please note that the file will only be removed from your devices once they open the Look & Play application and connect to the internet again.

What does the Publish function do?

The publish function can be found at the bottom of all of your uploaded files in the Content Manager. The publish function gives you the choice to decide what files you would like to make available or unavailable to your connected devices. By clicking the publish checkbox, you are permitting Look & Play to push the file to your connected devices. By deselecting the publish checkbox, you are permitting Look & Play to remove the file from all connected devices, the next time they are turned on and connect to the internet.

How do I publish content?

To publish your content, first, go to the Content Manager section of your Dashboard. Here you will have an overview of all the files you have uploaded, at the bottom of each file you can click the checkbox to publish or unpublish your file. Select the checkbox to begin pushing the file to your connected devices.

Software features

Is it possible to load multiple 360° videos into my device?

Yes you can. Using the dashboard, you can upload 10 pieces of content. When using manual preloading, you can load as much content as will fit in the device storage.

Is it possible to add spatial audio to my 360° video?

Yes, this is possible. We support 44.1 kHz .tbe (Two Big Ears) files.

How do I start a 360° video?

Once you start the Look&Play app you will be in a virtual waiting room. Here you can choose to start a 360° video by looking at the icon for a few seconds. Once the 360° finishes you will automatically return to the waiting room.

Support

Is there a guide available?

Please refer to the Support page on the dashboard for information on using Look & Play.

Is there a support page?

Yes, there is a support page. You can click here to go to the page.

Purchasing and licenses

Can I order a license for a certain date?

Yes, you can. When purchasing a license you can fill in your requested starting date.

How can I pay for my license?

We currently accept the following payment methods:

  • American Express
  • Maestro
  • Mastercard
  • VISA
  • We also support the following payment processors:
    • Bancontact
    • Eps
    • iDeal
    • Multibanco
    • Przelewy24

I want to resell Look&Play, is this possible?

We offer special discounts for resellers and partners. Please contact sales@lookandplay.io for more information.

Is it possible to get a license of the software for one week?

Yes, this is possible. Check out the Pricing page for the current prices.

What is Look&Play’s pricing model?

Look & Play works with flexible pricing. The price depends on the amount of devices and time used. You can find more information on the Pricing page.

Is it possible to end the license earlier and get money back?

No, it is not possible to end a license earlier than planned.

Is it possible to lower the amount of devices during a year license?

Yes, this is possible. Send an email to sales@lookandplay.io to lower the amount of devices.

How does the purchase process work?

As soon as you place an order or send an email to sales@lookandplay.io, you will receive a welcome email. In this email we will provide you with the license code which you can enter in the app to activate Look & Play.

How do I extend my license?

Order a new license on the website or send an email to sales@lookandplay.io. After your order, you will receive an automatic email with a new license code. You can use this code to continue using Look&Play.

Kiosk Mode

For which devices is Kiosk Mode available?

Kiosk Mode is available for PICO headsets.

What does the Kiosk Mode cost?

Kiosk Mode is free for the Look&Play app. If you would like to use it for your own VR App the costs are 145 Euros for a lifetime license.

Where can i download Kiosk Mode for PICO

You can find the download on the downloads page of the dashboard.

Email

support@lookplay.com

Phone

+31 30 711 61 58